Frequently Asked Questions
Discover everything you need to know about bringing Isamu Noguchi’s timeless designs into your home.
Are the Akari light sculptures authentic?
Yes, every Akari light sculpture sold through our shop is an authentic design by Isamu Noguchi, handcrafted by Ozeki & Co. in Gifu, Japan, and includes the signature sun and moon logo.
How do I care for my washi paper lamps?
To maintain your Akari lamp, use a soft, dry cloth or a gentle feather duster to remove surface dust. Avoid using water, cleaning solvents, or placing the sculpture in areas with high humidity or direct sunlight.
What is your shipping policy for furniture and lighting?
We offer insured shipping across the United States and internationally. Standard orders typically ship within 3-5 business days, while larger furniture pieces may require specialized freight handling and longer lead times.
What is your return policy?
We accept returns on most items within 30 days of receipt, provided they are in their original, unassembled condition and packaging. Please note that shipping fees are non-refundable and a restocking fee may apply to certain items.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International customers are responsible for any customs duties, taxes, or import fees incurred upon the shipment's arrival in the destination country.
Can I purchase replacement parts for my Akari lamp?
We offer a selection of replacement parts, including frames and cord sets, to ensure the longevity of your sculpture. Please contact our customer service team to verify compatibility with your specific model.